jil77 Privacy Policy

1 Who We Are

jil77 operates the online gaming platform accessible at jil77.vu. The platform is intended for players in the Philippines. For the purposes of this Privacy Policy, jil77 is the data controller responsible for the personal information collected through the platform.

If you have any questions about how your data is handled, you can reach us through your jil77 account dashboard or by emailing [email protected]. We will do our best to respond to all data-related queries within a reasonable timeframe.

2 What Personal Data We Collect

jil77 collects personal data in several ways — directly from you when you register or use the platform, automatically through the normal operation of our systems, and in some cases from third-party verification services. The categories of data we collect include:

We do not collect sensitive personal data beyond what is required for identity verification. We do not store full payment card numbers, and we do not process cryptocurrency transactions.

3 How We Use Your Personal Data

jil77 uses the personal data we collect for the following purposes:

• Account creation and management: Setting up your account, verifying your identity, and maintaining your player profile.
• Transaction processing: Handling deposits and withdrawals in PHP, including verifying that payment details match your account registration.
• Platform operation: Providing access to Live Casino, eBingo, sports betting, and other game categories on jil77.
• Security and fraud prevention: Monitoring account activity to detect and prevent fraudulent behaviour, unauthorised access, and policy violations.
• Legal compliance: Meeting obligations under applicable law, including anti-money laundering (AML) requirements and data protection regulations in the Philippines.
• Customer support: Responding to your queries, resolving disputes, and managing account-related requests.
• Responsible gaming: Applying any deposit limits, self-exclusion periods, or other responsible gaming measures that you have requested.
• Platform improvement: Analysing aggregate, anonymised data to understand how the platform is used and to improve the overall experience.

jil77 does not use your personal data for automated decision-making that has a significant legal effect on you without giving you an opportunity to seek human review of that decision.

4 Legal Basis for Processing

jil77 processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to deliver the jil77 service under the agreement formed when you create an account and accept our Terms and Conditions.
• Legal obligation: Some processing — particularly KYC verification and transaction monitoring — is required by applicable law.
• Legitimate interests: We process certain technical and activity data to keep the platform secure, prevent fraud, and improve the service, where this does not override your individual rights.
• Consent: Where we rely on your consent for a specific type of processing, you have the right to withdraw that consent at any time by contacting us or through your account settings.

5 Who We Share Your Data With

jil77 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients in the course of operating the platform:

• Payment service providers: Banks and e-wallet operators involved in processing your PHP deposits and withdrawals, to the extent necessary to complete those transactions.
• Identity verification services: Third-party KYC providers that assist us in verifying your identity documents during account setup.
• Technology providers: Cloud hosting, platform infrastructure, and analytics providers that support the technical operation of jil77, acting under appropriate data processing agreements.
• Legal and regulatory authorities: Where required by Philippine law or a lawful order, we may be required to disclose data to relevant authorities.

All third parties who receive your data are required to handle it securely and only for the purposes for which it was shared. We do not permit our service providers to use your data for their own unrelated marketing or commercial purposes.

6 Cookies and Tracking Technologies

jil77 uses cookies and similar technologies to operate the platform, maintain your session, and collect technical information about how the platform is accessed. Cookies are small text files stored on your device when you visit jil77.vu.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session management cookies that keep you logged in and enable core features. You cannot opt out of these without stopping use of the platform.
• Performance cookies: Used to collect anonymised data about how players navigate the platform, which helps us identify areas for improvement. This data is aggregated and not personally identifiable.
• Security cookies: Help us detect and prevent fraudulent activity, including OTP verification flows and anomalous login patterns.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to access certain parts of the jil77 platform.

7 How Long We Keep Your Data

jil77 retains your personal data for as long as your account is active and for a period afterwards as required by applicable law and operational necessity. Key retention considerations include:

• Account and identity data is retained for the duration of your jil77 account and for a minimum period after account closure, as required by applicable anti-money laundering and data retention laws in the Philippines.
• Transaction records are retained for a minimum of five years following the relevant transaction, in line with standard financial record-keeping obligations.
• Support correspondence is retained for a period sufficient to resolve any disputes and to meet our legal obligations.
• Technical logs are retained for shorter periods consistent with their security and operational purpose.

When data is no longer required, jil77 will securely delete or anonymise it. Where full deletion is not immediately possible due to technical constraints, we will isolate and restrict the data until it can be removed.

8 Your Privacy Rights

As a jil77 player, you have the following rights in relation to your personal data. These rights may be subject to legal limitations in specific circumstances, but we will always tell you if a request cannot be fulfilled and explain why.

To exercise any of these rights, contact jil77 support through your account dashboard or email [email protected]. We will respond to all verified requests within a reasonable timeframe, and no later than the period required by applicable Philippine data protection law.

9 How We Protect Your Data

jil77 takes data security seriously. The technical and organisational measures we have in place include:

• SSL/TLS encryption on all data transmitted between your device and our servers, covering login, deposits, withdrawals, and account management actions.
• OTP (one-time password) verification for login and sensitive account actions, adding a second layer of authentication beyond your password.
• Access controls that limit which members of the jil77 team can access personal data, and only to the extent necessary for their role.
• Monitoring systems that detect unusual account behaviour and flag potential security issues for review.
• Secure document handling for KYC identity documents, with restricted access and defined retention periods.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact jil77 support immediately through your dashboard so we can take prompt action.

10 Children and Minors

jil77 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by someone under the minimum age, that account will be closed immediately and any associated data will be deleted in accordance with our data retention procedures.

If you believe that a minor has registered on jil77, please contact our support team as soon as possible so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

jil77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify you through your jil77 account dashboard before the changes take effect.

The "Last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Continued use of jil77 after any update constitutes your acknowledgement of the revised Privacy Policy.

12 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how jil77 handles your personal information, you can reach us in the following ways:

• Through your account: Log in to jil77 and use the support channel in your account dashboard. VIP members from Gold tier upwards have access to a dedicated support channel.
• By email: Send your query to [email protected]. Please include your account reference number and clearly describe your request.

We aim to acknowledge all data-related enquiries within a reasonable period and to resolve them as promptly as applicable legal timelines allow.